Knowledge is Power.

Get Smarter with our AI driven Knowledge Management Platform  

  • Everything at your fingertips Store and retrieve knowledge anytime, anywhere.
  • Thanks to AI self-learning ranking your employees will always find the information they look for.
  • One central knowledge base for all information, instructions, and KPI`s.
  • Improve collaboration between the employees, teams and departments.
  • Reduced loss of knowledge through staff turnover.

Selected Clients

xing
Universitat Zurich
UPC

Utilize & Maintain Your Internal Knowledge  

In order that the most important capital of your company - your knowledge - is always accessible to your employees or customers, we recommend using zehnplus Knowledge Management Platform. 

Through the central collection of all data relevant to the work, participants are always up to date with the latest knowledge. We will show you how easy you can achieve higher productivity through targeted utilization of company information.

At zehnplus we have a over 15 years of exertise with online customer service systems, professional FAQ software and development of customer-specific systems. 

Knowledge Management Excellence what makes our platform unique 

Elaborate Search

Search with autocomplete, spellchecking, suggestions, synonyms and many more.  

NPS Analytic Report

Integration with analytics tools. Management of user feedback, FAQ performance reports for quality assurance.  

Seamless integration into existing systems

The entire application can be adapted to an existing CI/CD. Display dynamic FAQ lists in other areas of your site.

AI Technology Ranking

Based on popularity, organic and metric parameters. User actions are configured to affect the ranking of the answers. 

Architecture and multilinguality

Flexible multidimensional categorization of content. 100% support for multiple languages.  

Available on IOS and Android

 Mobile ready

Personalized mobile-friendly design. API for App integration.  

 

“From now on, Sunrise is happy to provide its customers with a new powerful customer support tool and is convinced that it will be able to satisfy customers' needs even better. The pleasant and highly efficient teamwork with zehnplus during the project phase, as well as the professional implementation, have contributed to the success of this project.”

Philipp Trenka - Sunrise Communications AG

zehnplus

Digital Knowledge Management platform developed by zehnplus. Pioneering digital IT solutions since 2008, our team is constantly growing with innovative members bringing purposeful disruption to enable our customers to grow, become more efficient and serve their customers more effectively.  

Some of our competences:  

  •   Delivering digital business transformation project management and consultancy.  
  •   In-depth experience of digital technologies for e-care, self-care and knowledge management.  
  •   Successful integration into existing systems and environments of customers of all sizes.  
  •   Professional content management process integration for internal and customer facing environments.  
  •   Flexible and fast support that is dedicated to customer service we go the extra mile.  
  •   We pride ourselves on providing our clients with no hidden costs and no vendor lock-in.

Talk to Us

© 2017 | zehnplus GmbH | Binzmühlestrasse 210 | 8050 Zürich | +41 (0)43 288 58 49 | www.zehnplus.ch